Calculated extra depending on the destination.
Customers can place orders for up to $ 2,500 for products weighing up to 150 pounds (68 kg). We use all available shipping options.
In the USA, Europe, the countries of Asia and Africa, the delivery is via EMS-RussianPost (www.emspost.ru), UPS (www.ups.com), DHL (www.dhl.ru) according to the tariffs and terms of these companies. Restriction of postal shipments to international destinations – shipment of cargo up to 30 kg.
We guarantee reliable delivery to any city in the world.
To ship the order out of the Russian Federation, it is necessary to make 100% prepayment of the goods and delivery cost by credit card or PayPal.
You can get information about the exact cost of delivery to your city from our managers after making an order in the shopping cart of the store.
Next, we will send you an e-mail link to the payment, taking into account the cost of goods and delivery to your city.
When making delivery via EMS-RussianPost, UPS, DHL, be sure to include a full postal address – country, city, province, index, street
Orders sent outside the EU can be subject to customs tax (and / or VAT) in the country of delivery. Unfortunately, we do not have control over the packages that are at the customs. For more accurate information, please contact the customs office of your country.
WhatsApp, Viber, Skype are also available: +7-914-6717400 from 3 AM to 3 PM MSK (Moscow time)
1. When can I get the product after payment?
It takes 15-20 days for production and 15-20 days for standard delivery.
It takes about 6 days for express delivery.
2. How much does the delivery cost?
You can get information about the exact cost of delivery to your city from our managers after making an order in the shopping cart of the store. We will send you E-mail information about the cost of delivery to your city. The cost of delivery is not included in the price of the goods.
3. How many balusters are loaded in one package?
We deliver cardboard packages of 10 balusters in each.
Approximate weight of one package is 25 kg.
4. Can I order a baluster with a height of not 90cm (35,43in), but the other height?
Yes, you can order balusters of any size.
5. Can I buy 1 or 2 balusters?
Yes, you can buy any number of balusters.
6. Can you make a different design of balusters?
Yes. Please provide your design picture or sketch with the dimensions and indicate the number of balusters that you want.
7. Does the price include the import tax?
The price we indicate is the FOB price, and the import tax depends on the legislation of your country.
Unit of measure: Cardboard package
Package weight: 25kg (55,12lb.)
Package dimensions: 100cm x 35cm x 20cm (39.37in x 13.78in x 7.87in)
Usual term of delivery: Europe: 14-20 days and 20-30 Days to JA, VK, USA, CANADA
An example of some indicative prices for the delivery of goods to countries:
Japan – 11.5 US$/kg, the USA – 11.6 US$/kg, Spain – 10.5 US$/kg, Germany – 10.5 US$/kg
France – 10.5 US$/kg, Hong Kong – 16 US$/kg, Korea – 16 US$/kg, China – 15 US$/kg.